Last Updated: January 31, 2025
This Privacy Policy describes how your personal information is collected, used, and shared when you visit, subscribe, or make a purchase from https://www.redfoxwp.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Google Analytics” is used to track traffic-related information and how users interact with the Site.
- “Google Tag Manager” is used to manage tags and scripts on our Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, or subscribe to our newsletter, we collect certain information from you. This includes your name, email address, and billing details. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, providing you with license keys/downloads, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us (such as subscribing to our newsletter), provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
- Freemius: We use Freemius to power our online store, process payments, and manage software licensing. Freemius acts as our Merchant of Record. You can read more about how Freemius uses your Personal Information here: https://freemius.com/privacy/
- Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
- Google Tag Manager: We use Google Tag Manager to integrate and manage third-party tags on the Site. This service causes other tags to be activated which may, for their part, collect data.
- You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to the United States and other countries where our servers may be located.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
License & Telemetry (Freemius)
Our plugins use the Freemius SDK to collect telemetry data and manage licenses. If you opt-in to usage tracking via the WordPress admin dashboard, non-sensitive data (such as your WordPress version, PHP version, site language, and active plugins) will be shared with us to help improve product compatibility and user experience. This data collection is handled securely by Freemius. You can opt-out of this tracking at any time via your plugin settings.
Minors
The Site is not intended for individuals under the age of 18.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
RedFox WP
Mohadevpur, Naogaon – 6530, Rajshahi
Bangladesh