Installation

This guide will walk you through installing RedFox Thank You on your WordPress site.

Before You Begin#

Make sure you have:

• WordPress 6.8 or higher installed
• WooCommerce plugin installed and activated
• Admin access to your WordPress site
• Verified System Requirements

Installation Methods#

Choose the method that works best for you:

• Automatic Installation – Easiest, recommended for most users
• Manual Installation – For advanced users or special situations

Automatic Installation#

This is the easiest way to install RedFox Thank You.

Step 1: Access the Plugin Installer#

1. Log in to your WordPress admin dashboard
2. Navigate to Plugins > Add New from the left sidebar

Step 2: Search for the Plugin#

1. In the search box (top right), type “RedFox Thank You”
2. Press Enter or wait for results to load

Step 3: Install the Plugin#

1. Find RedFox Thank You in the search results
2. Click the Install Now button
3. Wait for the installation to complete (usually a few seconds)

Step 4: Activate the Plugin#

1. Once installed, the button changes to Activate
2. Click Activate to enable the plugin
3. You’ll see a success message

Step 5: Automatic Page Creation#

Upon activation, RedFox Thank You automatically:

• Creates a “Thank You” WordPress page
• Creates an “Order Failed” WordPress page
• Configures default settings
• Adds essential blocks to both WordPress pages
• Creates a global thank you page with preconfigured blocks

Manual Installation#

Use this method if you’ve downloaded the plugin as a ZIP file.

Step 1: Download the Plugin#

1. Download the redfox-thank-you.zip file from your source
2. Save it to a location you can easily find (e.g., Downloads folder)

Step 2: Access the Upload Interface#

1. Log in to your WordPress admin dashboard
2. Navigate to Plugins > Add New
3. Click the Upload Plugin button at the top of the page

Step 3: Upload the ZIP File#

1. Click Choose File button
2. Navigate to where you saved redfox-thank-you.zip
3. Select the file and click Open
4. Click Install Now button

Step 4: Wait for Installation#

The plugin will upload and install. This may take a minute depending on your connection speed.

Step 5: Activate the Plugin#

1. Once installation completes, click Activate Plugin
2. You’ll be redirected to the Plugins page
3. The automatic page creation will run

Alternative: FTP Installation#

For advanced users, you can install via FTP:

1. Unzip redfox-thank-you.zip on your computer
2. Connect to your server via FTP
3. Navigate to /wp-content/plugins/
4. Upload the entire redfox-thank-you folder
5. Go to Plugins in WordPress admin
6. Find RedFox Thank You and click Activate

After Installation#

Once activated, here’s what happens automatically:

1. Pages Created#

Two new pages are created:

• Thank You – Located at Dashboard > Pages > Thank You
• Order Failed – Located at Dashboard > Pages > Order Failed

This both pages are used to control the system. Don’t edit those pages manually.

Beside those pages, there will be a Global Thank You page created automatically with preconfigured blocks.

You can find these under Dashboard > RedFox WP > Thank You > Pages in your WordPress admin.

2. Default Blocks Added#

Each page is pre-populated with essential blocks:

• Thank You Block (main content area)
• Customer Details
• Order Details
• Downloads (for digital products)

3. Settings Configured#

Default settings are applied:

• Thank you page selected
• Order failed page selected
• WooCommerce redirects configured

4. Admin Menu Added#

A new menu item appears in your admin sidebar under the RedFox WP menu:

• Thank You – Access all plugin features

Verify Installation#

Let’s make sure everything is working correctly.

Check 1: Plugin is Active#

1. Go to Plugins > Installed Plugins
2. Find RedFox Thank You
3. Confirm it shows as “Active” (not greyed out)

Check 2: Pages Exist#

1. Go to Dashboard > Pages in the admin menu
2. You should see the thank you and order failed pages listed
3. Also, go to RedFox WP > Thank You > Pages and check the global thank you page is created.

Check 3: Access Settings#

1. Go to RedFox WP > Thank You > Settings
2. Confirm the settings page loads without errors
3. Verify both pages are selected in the dropdowns

Check 4: Test Order Flow (Optional)#

1. Enable “Test Mode” in WooCommerce if available
2. Complete a test order
3. Check if you’re redirected to the thank you page
4. Verify order information displays correctly

Updating the Plugin#

When updates are available:

Automatic Update#

1. Go to Dashboard > Updates
2. Check the box next to RedFox Thank You
3. Click Update Plugins

Or:

1. Go to Plugins > Installed Plugins
2. If an update is available, you’ll see “Update available”
3. Click Update Now

Best Practices for Updates#

• Backup your database and files before updating
• Test updates on a staging site first (if available)
• Review the changelog to see what’s new
• Clear cache after updating (if using a caching plugin)

Deactivation and Uninstallation#

To Deactivate#

1. Go to Plugins > Installed Plugins
2. Find RedFox Thank You
3. Click Deactivate

This disables the plugin but keeps all data (pages, settings).

To Uninstall#

1. Deactivate the plugin first (see above)
2. Click Delete below the plugin name
3. Confirm the deletion

What gets deleted:

• Plugin files only (based on your settings)

What’s kept by default:

• Thank you pages you created
• Settings (stored in database)

To delete all data:

1. Go to Thank You Pages > Settings > Advanced
2. Enable “Delete all data on uninstall”
3. Save settings
4. Then uninstall the plugin

Troubleshooting Installation#

Plugin Won’t Activate#

Possible causes:

• PHP version too old (need 7.4+)
• WooCommerce not installed
• Plugin conflict

Solution:

1. Check System Requirements
2. Install and activate WooCommerce
3. Try deactivating other plugins temporarily

Pages Weren’t Created#

Solution:

Manually create pages:

1. Go to Pages > Add New
2. Title: “Thank You”
3. Add the Thank You Block
4. Publish
5. Select it in plugin settings

Upload Failed Error#

Possible causes:

• File size limit exceeded
• File upload disabled
• Permissions issue

Solution:

1. Try the FTP installation method
2. Contact your hosting provider
3. Check server error logs

White Screen After Activation#

Possible causes:

• Memory limit too low
• PHP fatal error
• Server misconfiguration

Solution:

1. Deactivate via FTP: Rename the plugin folder
2. Increase PHP memory limit
3. Check error logs in cPanel or hosting panel
4. Contact support with error details